Questions about an appliance, delivery, your account or a support request? Email our team at support@appliancelane.com. Include the model or order reference, if you have one, and a short explanation of what you need.
Appliance and delivery questions
Share the product you are considering, your destination country and relevant measurements or access requirements. Avoid sending more personal information than is needed. We can help identify the information that needs to be confirmed; an inquiry does not place an order, reserve stock or guarantee a delivery date.
Orders, returns and warranty requests
Use your order reference and the email associated with the order where possible. For damage or a fault, describe what happened and attach relevant photographs only when safe to obtain. Do not send complete payment-card details or account passwords.
Privacy and complaints
Use the same email address for privacy requests or a complaint, with a clear subject such as “Privacy request” or “Order support.” Explain the concern and the resolution you seek. Any mandatory cancellation or consumer claim is not dependent on a particular subject line.
Business contact information
ApplianceLane serves customers across all 50 US states and eligible international destinations. The legal seller is LUXORE SINGLE MEMBER P.C., with business address POLYTEXNIOU 47, 54625 Thessaloniki, Greece. Email support@appliancelane.com for support. Any required registration, telephone and operating-hour information must be supplied before orders are accepted. This business address is not a confirmed appliance return destination; contact our team for return transport instructions.
