Large appliances need a practical delivery plan. Standard shipping is free for all eligible worldwide destinations, including all 50 US states and Washington, DC, with no minimum order or shipping coupon required. Remote addresses, US territories and armed-forces addresses may require delivery eligibility confirmation. Optional delivery services, customs charges and applicable taxes are separate where disclosed before purchase.
Eligible destinations
Worldwide shipping does not mean every product can be supplied to every country or address. Availability depends on carrier access, product dimensions, local product and installation requirements, lawful export/import and sanctions restrictions. A country appearing in an address selector is not a delivery guarantee. Ask support@appliancelane.com to confirm eligibility for an unclear destination before purchase.
What to confirm before ordering
The shipping service, delivery point, scheduling arrangements and any required access information must be explained for your purchase. Do not assume the standard rate includes indoor placement, stairs, installation, hookups, appliance removal or a separate protection plan unless these are expressly included in the agreed terms. Optional services or extra charges must be disclosed and accepted before they are added.
Cross-border taxes and requirements
International orders may involve duties, import taxes, customs handling and an importer-of-record arrangement. Responsibility for those amounts and any collection arrangements must be clearly stated before purchase. These defaults do not promise duty-paid delivery or assign all import costs to the customer without disclosure. Confirm voltage, frequency, connections, certification and local manufacturer service availability for the exact model.
Timing and shipment updates
For US deliveries, orders are prepared in 1–3 days, with delivery estimated at 7–20 days. The day-count basis and starting point of each period must be confirmed for your purchase before order acceptance. Contact support@appliancelane.com for dispatch and delivery details. Timing for other destinations must be confirmed separately.
Any shipment representation must have a reasonable operational basis. Where the US FTC shipment rule applies, the seller must meet the stated shipment time or, if none is stated, the applicable 30-day requirement; a delay requires the legally prescribed consent/cancellation choice and prompt refund where due. A carrier estimate does not override those duties.
Where EU consumer delivery rules apply, delivery is normally due within 30 days unless a different time has been specifically agreed. Applicable remedies for missed delivery dates remain available. International eligibility and customs considerations do not create an unlimited right to postpone an accepted order.
Preparing for delivery
Check the route from the delivery point to the appliance’s intended position, including gates, doorways, lifts, stairs and floor clearances. Share material access limitations before the delivery arrangement is confirmed. Use qualified installation professionals when needed and follow the model’s safety instructions.
Inspection, damage and missing deliveries
Where safe and practical, inspect the packaging and appliance and record visible concerns on carrier paperwork. Contact support@appliancelane.com about damage or a missing delivery with the order and shipment references. Signing carrier paperwork does not, by itself, waive mandatory rights. Transport risk and responsibility are determined by applicable law and the agreed service, not automatically transferred to the customer when goods leave a warehouse.
